Privacy Policy

Sparkus Software Consultancy (pty) Ltd ("we") operates ClockPaid. This policy explains what personal data we collect and how we use it.

What we collect

• Account data: your name, email address, business name and address, and a hashed password.
• Content you enter: clients (including their names, emails and addresses), projects, time entries, invoices and reports.
• Technical data: IP address and browser/device information for sign-in sessions and security.
• Billing data: subscription status. Card details are collected and processed by Paddle.com, our Merchant of Record — we never see or store them.

How we use it

To provide and secure the Service, send account emails (such as password resets), manage your subscription, and comply with legal obligations. We do not sell your data or use it for advertising.

Processors

We use Hetzner (hosting, EU), Paddle (payments), and an email delivery provider. Each processes data only on our instructions.

Retention

We keep your data while your account is active. You can delete your account yourself at any time from Settings, or ask us and we'll delete it within 30 days, except records we must keep by law.

Your rights

You can access, correct, export or delete your personal data, and object to processing, by emailing support@clockpaid.com. Depending on where you live (for example under the GDPR, POPIA or CCPA) you may also complain to your data protection authority.

Cookies

We use only essential cookies needed to keep you signed in. No tracking or advertising cookies.

Contact

Sparkus Software Consultancy (pty) Ltd · support@clockpaid.com